RETURN POLICY Customer Satisfaction
is our number one priority, so every item you buy comes with a 100%
Satisfaction Guarantee! We offer a *30-Day Money Back Guarantee, If for
any reason you are not completely satisfied with your purchase. You may
return any unopened/unused merchandise within 30 days of receipt and
receive a full refund or store credit (your choice) for the cost of the
item(s).
*Please be aware that
we will not accept returns on mounted skis.
HOW TO RETURN
YOUR ORDER
1.
Call our toll free number to receive a Qualified RA#
2. Send your packaged
item* to
Prostaff
Ski N See
772 East 9400 South
Sandy, UT 84094
3. All items must be returned in their
original condition, including the manufacturer's packaging and tags.
Buyers are responsible for return shipping costs and insurance, except
in the event of our error.
EXCHANGE PROCEDURES To expedite your
exchange, we request that you order the new item you want to exchange on
UTAHSKIS.com. This will ensure the item does not go out of stock. Upon
receipt of your original returned order, we will either credit your
account or issue store credit.
SECURITY The UTAHSKIS.com Security Guarantee protects
you when you shop at UTAHSKIS.com, so that you never have to worry about
credit card safety. Period.
We guarantee that every transaction you make
at UTAHSKIS.com will be 100% safe. This means you pay nothing if
unauthorized charges are made to your card as a result of shopping at
UTAHSKIS.com.
Why is UTAHSKIS.com so safe? - Safe Technology: Our
secure server software (SSL) is the industry standard and among the best
software available today for secure commerce transactions. It encrypts
all of your personal information, including credit card number, name,
and address, so that it cannot be read as the information travels over
the Internet.
- Safety in Numbers:
When you shop at UTHASKIS.com, you'll be one of thousands of customers
who have safely shopped with us without credit card fraud.
Still don't want to
use your credit card on the Internet? No problem. Just fill out our order
form online for faxing orders, or call our toll free number at
1-800-722-3685 and speak with a customer satisfaction representative. We
are available Monday thru Saturday 9am to 8pm MST.
Guarantee Details: - Under the Fair Credit
Billing Act, your bank cannot hold you liable for more than $50.00 of
fraudulent charges.
- In the event of
unauthorized use of your credit card, you must notify your credit card
provider in accordance with its reporting rules and procedures.
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